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Stakeholder
Engagement
Identification of Stakeholder
Communication with Stakeholder
Stakeholder Contact
Contact Us  
  APCB(Taiwan)
  No.6 Lane84,Chun-Ying St.,
  Shu-Lin City, Taipei,
  23863, Taiwan
  TEL:+886(2)26832626
  FAX:+886(2)26838440
  APCB(Kunshan)
  No.1818 Jin-Sha-Jiang North
  Road, Economic Technical
  Development Zone,KunShan
  City,Jiang Su Province,
  215300, China
  TEL:+86(512)57039999
  FAX:+86(512)57039688
  APCB(Thailand)
  Bangpa-in Industrial Estate,139/2
  Moo 2 Udomsorayuth Rd.,
  T.Klongjig,A.Bangpa-in,Ayutthaya
  13160, Thailand
  TEL:+66(35)258222
  FAX:+66(35)258226-7
 
 
Identification of Stakeholder

Based on the 5 major principles (dependency, responsibility, influence, diverse perspective, concern level) of the AA1000 Stakeholder Engagement Standard (AA1000SES),APCB identified stakeholders including employees, customers, suppliers, investors, government, community, media and reporters.
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Communication with Stakeholder

StakeholderConcerning IssuesCommunication Channels and Frequency
Employees
 ◆ Occupational safety and health
 ◆ Labor/Management relations
 ◆ Employee welfare and salary
 ◆ Talent recruit and retention
  ☆Chairman mailbox
  ☆Human resources development committee(every 6 months)
  ☆Employees satisfaction survey(every year)
  ☆Rewards and punishments review committee(aperiodically)
Customers
 ◆ Product quality
 ◆ Technology development
 ◆ Ethical corporate management
 ◆ Customer service
  ☆Customer satisfaction survey(every year)
  ☆Market investigation, visits, interviews(aperiodically)
  ☆On-site audit and discussion(aperiodically)
  ☆Assist customers with process improvement and materials use(aperiodically)
Suppliers
 ◆ Energy consumption and management
 ◆ Hazardous substance control
 ◆ Material use
  ☆Participate in workshops(aperiodically)
  ☆Visits(aperiodically)
  ☆Provisions of safety design specifications(aperiodically)
Investors
 ◆ Operational and financial performance
 ◆ Sustainable development strategy
 ◆ Ethical corporate management
 ◆ Interest on shares information
  ☆Annual general shareholder meeting(every year)
  ☆Annual reports(every year)
  ☆Publicly disclose operating revenues and financial report on the Market Observation Post System and APCB website(every months and every 3 months)
 
Government
 ◆ Compliance with regulations and policy
 ◆ Information declares and makes public
 
  ☆Seminars, training courses(aperiodically)
  ☆Participate in communication meetings and assessment by authorities(aperiodically)
  ☆Information on the Market Observation Post System(aperiodically)
Community
 ◆ Environmental policy management
 ◆ Hazardous substance control
  ☆Communication with community(aperiodically)
  ☆Participate in community activities(every year)
Media / Reporters
 ◆ Sustainable development strategy
 ◆ Operational and financial performance
  ☆Press release(aperiodically)
  ☆Spokesperson interview(aperiodically)
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Stakeholder Contact

FA manager/Spokesman:Mr. Cai Zheng Hong
TEL:(02)2683-2626  Ext. 1300
FAX:(02)2683-1332
E-mail:[email protected]
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Copyright 2017 by APCB Group,All rights reserved.
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